How-to

How to write a follow-up email after a meeting

A follow-up email turns a meeting into work that gets done. It tells people what was agreed, who does what, and when you will talk next. This guide explains when to send it, what to put in it and why, how to keep it short, and how to change it for different kinds of meetings. If you only want text to copy, the template pages linked below have that.

By Updated

Short answer

Send the follow-up email the same day. Use a subject line that names the meeting, thank people in one line, then list the decisions, the action items with an owner and a date, the open questions, and the next meeting. Attach or link anything you promised. Keep it short enough to read on a phone in one minute, and ask people to reply if something is wrong.

How to write it, step by step

This method works for most work meetings with two or more people. Start right after the meeting, while you still remember who said what.

  1. 1Decide who it goes to. Send it to everyone who attended. Add people who missed the meeting but need the result. Leave out people who only need to know later.
  2. 2Write a subject line people can find. Put the meeting name and the date in it. If one decision was the main result, put the decision in the subject.
  3. 3List the decisions. Write each one as a full sentence that makes sense on its own. Include the number, the date or the name that makes it exact.
  4. 4List the action items. One line each: the task, one owner, one date. If a task has no owner or no date yet, say so in the line.
  5. 5List the open questions. Write what is still not settled and who will find the answer.
  6. 6Give the next step. Say when the next meeting is, or what happens before it.
  7. 7Attach what you promised. Add the file or link now. Do not promise it again in the email.
  8. 8Check and send. End with one line asking people to reply if something is wrong. Read it once on your phone, check names, numbers and dates, then send.

Noter AI records, transcribes and summarizes your meetings on iPhone, iPad & Android, in 60+ languages.

What to include and why

Each part of the email answers a question the reader has. If a part is empty, leave it out, or say so in one line. "No decisions today, we meet again on Monday" is still useful.

PartWhy it is thereHow to write it
Subject linePeople search for the email laterMeeting name and date, or the main decision
One-line thanksSets a friendly tone without using spaceOne sentence, no more
DecisionsStops people from remembering it differentlyOne full sentence each, with exact numbers and dates
Action itemsTurns talk into tasks someone ownsTask, one owner, one date on each line
Open questionsShows what is not settled yetThe question and who will answer it
Next meeting or next stepKeeps the work movingA date and time, or what must happen first
Attachments or linksGives people what was promisedAttach it now and name it in the email
Request for correctionsCatches mistakes earlyOne line asking for a reply by a set day

How to keep it short

Most people read work email on a phone, between other tasks. A long email gets saved for later, and later often never comes. Aim for something a person can read in one minute.

Cut the story of the meeting. Readers need the result, not the path to it. Put long material, such as full notes or a deck, in an attachment.

  • Put the action items near the top if the meeting was mostly about tasks.
  • Use short lines and numbered lists. They are easier to scan than paragraphs.
  • Write one idea per line. Two tasks in one sentence often means one of them gets missed.

When to send it, by meeting type

The same day is the best default. Some meetings need it faster, and a few can wait a little. The table gives a starting point. The main point is to send it while people still remember the meeting.

Meeting typeWhen to sendWhat to put firstWho gets it
Client meetingWithin a few hoursWhat you agreed and what you will deliverThe client contacts, with your team in copy
Internal project meetingSame dayAction items with owners and datesEveryone who attended
Weekly team meetingSame day, before the end of workChanges since last week and new tasksThe whole team
Interview or first introductionWithin one working dayThanks and the agreed next stepThe person you met
Workshop or long planning sessionSame day for a short version, full notes within a dayThe main decisions and the date of the next check-inAll participants

How to adjust it for different meetings

Client meetings. Be more formal and more exact. Repeat any number or date the client gave you, so they can correct it. Say clearly what you will send and by when. Keep internal comments out of it.

Internal project meetings. Be brief. Your colleagues know the background, so skip the context and go to tasks.

Meetings in two languages. Write the email in the language every reader understands best. Keep product names and quoted words as they were said.

Meetings where nothing was decided. Send it anyway. Say what was discussed in two lines, what is still open, and when the group will decide.

For copy-paste text for each of these, see the follow-up email templates. For a group record of decisions and tasks, use the meeting recap email template.

Example: a follow-up email after a client meeting

The card below is an invented example. The company, the people and the numbers are made up. It shows a short follow-up after a 45-minute meeting between a small design agency and a client planning a new website.

Example
Example only: follow-up after a client website meeting

Subject: Website project meeting, 24 October: plan and next steps

Hi Lina,

Thank you for meeting with Omar and me today.

What we agreed: the new website will have five pages, in English and Arabic.

What we agreed: the first design draft is due on 7 November.

What we agreed: your team sends the product photos before we start the design.

Action: Lina sends the product photos and the logo files by 30 October.

Action: Omar sends the project timeline as a PDF by 27 October.

Action: Sara (me) books the design review call for the week of 10 November.

Open question: do you want an online booking form on the contact page? Lina will check with her manager.

Attached: the price quote we discussed, version 2.

Next step: design review call in the week of 10 November. I will send two time options.

If anything here is wrong, please reply by Monday and I will correct it.

Best regards, Sara

Problems and fixes

Most weak follow-up emails fail in the same few ways. Here is what goes wrong and how to fix it.

ProblemWhy it happensFix
The email arrives days laterThe writer waited to have time for a perfect versionSend a short version the same day. Add details later if needed.
The subject line is vagueIt says only "Follow-up" or "Today's meeting"Use the meeting name and date, or the main decision
A task has no ownerPeople said "we should" and nobody took itWrite "owner needed" and ask in the email who will take it
A task has no dateThe group agreed on the work but not the deadlineSuggest a date and ask the owner to confirm it
A name or number is wrongIt was written from memoryCheck it against your notes or the recording before sending
The promised file is missingThe email says "I will send it soon"Attach it now, or give the exact date it will come
Nobody replies or actsThe email does not say what each person must doPut each person's name next to their task

How Noter AI helps you write it

The hardest part of a follow-up email is remembering exactly what was agreed. Noter AI is an app for iPhone, iPad and Android that records the meeting and writes the notes. A 1-hour recording takes about 2 minutes to process. Every note has a summary, a detailed analysis and action items with assignees. You can also read your notes in a browser with the web app at app.noterai.net.

Noter AI also has an email output style. It rewrites the meeting as a follow-up message with a greeting, the decisions and the next steps. You read it, fix what is wrong, and send it from your own mail app. You can get Noter AI on the App Store or on Google Play.

  1. 1Record the meeting. Record on your phone or tablet in the room, or send the bot to a Zoom, Microsoft Teams, Google Meet or Webex call. Tell people you are recording.
  2. 2Open the note. The summary and the action items with assignees are already there when processing ends.
  3. 3Choose the email style. It drafts a follow-up from the recording. The same recording can also be written as minutes or a to-do list.
  4. 4Check the draft. Fix names, numbers and dates. If a line looks wrong, open the transcript, tap the line and listen to that moment.
  5. 5Copy it into your mail app. Copy it with rich formatting, or use the share sheet. Add the recipients and send it from your own address.
  6. 6Attach the full notes if needed. Export the note as PDF, Word or plain text. See export and sharing.
The Summary tab of a finished note in Noter AI on iPhone, with an Executive Summary, a list of Key Points and an Action Items section
A finished note's Summary tab: executive summary, key points and action items. These are the facts your follow-up email is built from.

Limits and honest notes

Know these before you use Noter AI for follow-up emails.

  • Noter AI does not send email for you. It writes the text. You copy it into your own mail app and send it yourself.
  • It writes a draft. Read it before you send it, most of all when it goes to a client.
  • It only knows what was said out loud. A deadline agreed in a chat message or after the meeting is not in the recording.
  • It works from audio. It does not import video files, YouTube links or PDFs.
  • There is no desktop app. You record and export on iPhone, iPad or Android, and you can read notes in the web app at app.noterai.net.
  • Telling people is your job. Laws on recording differ by country. Read meeting recording laws by country.

Frequently asked questions

How soon should I send a follow-up email after a meeting?

Send it the same day. For client meetings, send it within a few hours. People can still correct mistakes while they remember the meeting. With Noter AI, a 1-hour recording is processed in about 2 minutes, so the draft is ready soon after the meeting ends.

What should a follow-up email after a meeting include?

A clear subject line, a one-line thanks, the decisions, the action items with an owner and a date, the open questions, the next meeting, and any file you promised. Noter AI gives you the summary and the action items with assignees, which cover most of these parts.

How long should a meeting follow-up email be?

Short enough to read on a phone in about one minute. Keep the results and cut the discussion. If people need the full notes, attach them. Noter AI can export a note as PDF, Word or plain text for that.

Who should send the follow-up email?

Usually the person who organised the meeting, or someone named at the start. If nobody is named, everyone assumes someone else will send it. If you record the meeting with Noter AI, the person who recorded it already has the draft and can send it.

Does Noter AI send the follow-up email for me?

No. Noter AI writes the email text with its email output style. You check it, copy it into your own mail app, add the recipients and send it from your own address.

Can I write a follow-up email in a different language from the meeting?

Yes. Write it in the language every reader understands best, and keep names and product terms as they were said. In Noter AI, the summary comes in the meeting's language or in a language you choose.

What if no decisions were made in the meeting?

Send a follow-up anyway. Write what was discussed in two lines, what is still open, and when the group will decide. Noter AI's summary and open action items help you see what is still unsettled.

Is the email style included in the Noter AI subscription?

Yes. Noter AI has one plan with everything, at $5.99 per week, $9.99 per month or $69.99 per year in the US, with no caps on summaries. Local prices vary. There is a free plan to try the app. See pricing.

See the featureAI summaries and action items

Let Noter AI take your meeting notes

Record, transcribe, and summarize meetings on iPhone, iPad & Android, or send a bot to Zoom, Teams, Meet, or Webex. In 60+ languages.

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